Chat is built into Canvas and does not require a separate sign-on. There is no additional fee for ISU faculty or students to use the Canvas Chat tool.
The Canvas Commons tool is supported by Instructure. Use one of the following channels to connect with their 24/7 support:
- live chat — open the ?Help menu in Canvas and click ‘Chat with Canvas Support’
- ticket support — open the ?Help menu in Canvas and click ‘Report a Problem‘
- phone support — call 515-294-4000, then follow the prompts for Canvas support