Kim is always extremely responsive to our many requests and she is very helpful in supporting faculty work, from scheduling rooms and classrooms to ordering materials for courses. Often I receive a response to my emails to get within minutes. She always goes the extra mile!
She is absolutely amazing in dealing with every request you can have. In 20 minutes you have your answer or stuff done. And always with a smile! You feel that she always has your back, and she goes miles for helping you. You arrive at her desk whiny and miserable, with your everyday little or big problems (from your office too cold or too hot, water on the bathrooms floor, catering to order for 50 people in record time, room to book, brochure to print,…) and she is there for you, with an efficiency that makes you think she has 34 clones. She is incredible.