Heather is an excellent colleague, always willing to listen, offer support, and lend a hand if needed. She is very kind and generous with her time.
She puts a lot of work into organizing events for international students and those who want to get to know more international students. She recognizes regular users of the space and takes time to chat with them to see if there are things she can do to make the space more inviting or comfortable. She asks what sorts of organized events are people interested in attending. She even provides snacks and cleans up after people. More importantly, she takes an interest in people using the space. It may be part of her job duties, but she seems to really care about the people here.