Support for Technology

Online Learning Innovation Hub

The Online Learning Innovation Hub assists faculty, staff, and graduate teaching assistants with the appropriate and effective use of technology in their teaching. Whether you need self-paced learning that you can take from your computer or mobile device anytime, anywhere, or if you prefer face-to-face, our consultations and walk-in support can help you enhance your teaching. CELT staff provides:

Consultations

To arrange an appointment or consultation, call CELT at 515-294-5357 or email celt@iastate.edu

Walk-In Hours

Come to any of CELT’s walk-in support sessions and ask questions, learn from the experts or just come and work with an expert around to assist with Blackboard courses, TopHat (interactive teaching platform), and explore which technology tools may be used to promote student learning. Since this is NOT training, just an open question and answer session, there is no registration needed and you may come and go as you please. Bring your work, and your laptop (this is a must).

Tuesdays from 1:00 p.m. – 3:00 p.m. throughout the year in 281 Parks Library (CELT Online Learning Innovation Hub)

Fall 2016 – New Hours for Walk-In Support for Instructional Design


ISU Technology Support

Blackboard Technical Support

Call (515) 294-4000 to speak directly with a Solution Center technical support agent. For assistance outside Solution Center hours, complete this online help request form and a Solution Center agent will respond to your request.

Community of Educational Technology Support (ComETS)

ComETS is an Iowa State University community that promotes dialog and events focused on technology in learning & teaching. ComETS is a university-wide community where ideas and resources can be shared, and debate can occur on future technology directions at ISU. ComETS is open to all interested ISU faculty and staff.

Information Technology

Information Technology provides support for many services on campus including accounts and passwords, critical events and outages, labs and spaces, software licensing and training, email, security and policies, network and communications, classroom technology and equipment checkout, classroom capture, and videoconferencing.

Library

The Library Instruction Program advances information literacy for Iowa State University students with Library 160, a required 1 credit course covering basic information literacy and research skills, and supports faculty with LibGuides, including course-related instruction guides, general research guides, information literacy guides. Contact your subject librarian for more information.


College-based Support

Many of Iowa State University’s colleges have technical and instructional technology support teams just waiting to help you!

College of Agriculture and Life Sciences

Brenton Center

College of Agriculture and Life Sciences Computer Support

College of Business

College of Business Computer Labs

College of Design

College of Design Information Technology

College of Human Sciences

Center for Technology in Learning and Teaching

College of Human Sciences IT Services

Office of Distance Education and Educational Technology

College of Engineering

Engineering Information Technology

Engineering-LAS Online Learning

Online Testing Center for Faculty

College of Liberal Arts and Sciences

Engineering-LAS Online Learning

Online Testing Center for Faculty

College of Veterinary Medicine

College of Veterinary Medicine Computer Support

ISU Library

e-Library

Library Instruction Program

Distance Learning Library Support Guide

Library Guides

University Extension / Continuing Education

Distance Education

Extension Information Technology